FAQs
Frequently asked Questions
How to block a card
How to add a Reviewer
How to update profile
How to Disable employee profile
Team Account Statements
Airtime Purchase on Boya
Where to use Boya
all in one template
How do I reverse a payment?
Boya Onboarding Guide.
Boya User types and rights
Account Activation
Account Closure
Why is my account suspended?
How do I delete a receipt
I'm not getting the OTP or code
I'm not able to transact or pay
Please credit or top up account
My app is not working
The dashboard is not loading
My app is not opening
What documents are required?
Payment or Transaction is not reflecting in recipient account
My app is not working / Loading continuous
App Approvals for Bulk Payouts & Invoice Payments
Pay Bills that do not accept Boya payments
Banks that aren't on Pesalink.
Spending limit
How to load funds to USD account?
How do i reset my pin?
Payment error failed to fetch cards
I'm unable to transact, it says exceeded limit
How to do internal transfer within Boya