Boya

How to block a card

How to add a Reviewer

How to update profile

How to Disable employee profile

Team Account Statements

Airtime Purchase on Boya

Where to use Boya

all in one template

How do I reverse a payment?

Below, you'll find an instructional video designed to offer assistance as you start your journey with Boya.

Boya Onboarding Guide.

Boya User types and rights

Account Activation

Account Closure

Why is my account suspended?

How do I delete a receipt

I'm not getting the OTP or code

I'm not able to transact or pay

Please credit or top up account

My app is not working

The dashboard is not loading

My app is not opening

What documents are required?

Payment or  Transaction is not reflecting in recipient account

My app is not working / Loading continuous

App Approvals for Bulk Payouts & Invoice Payments

Pay Bills that do not accept Boya payments

Banks that aren't on Pesalink.

Spending limit

How to load funds to USD account?

How do i reset my pin?

Payment error failed to fetch cards

I'm unable to transact, it says exceeded limit

How to do internal transfer within Boya

New product-Boya Physical cards!

How to allocate funds to other employees

Maker-Checker on the Boya App

How to allocate funds via the app

How to  upload Employees in Bulk.

Bulk Payout

Make Statutory Payments with Boya

How to top up your business account

How do i activate a deleted / suspended employee

Linda Kendeli

Sarah Nechesa

FAQs

Find answers and get help from Intercom Support and Community Experts

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