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How do I reverse a payment?
How do I reverse a payment?
L
Written by Linda Kendeli
Updated over 9 months ago

Please share the transaction ID, amount, and recipient's number to facilitate the payment reversal.

Payments sent to tills, Banks, and Pay bills may take up to 72 working hours or more to be reversed, as the receiving party must consent to the reversal.

You can also send the reference of the wrong transaction to our WhatsApp number; 0768978792/0758643329 or email us at [email protected]

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