If you're experiencing issues with the app, please follow these steps:
Go to the Play Store, search for "Boya," uninstall the app, and then reinstall it.
Alternatively:
On your phone, navigate to Settings > Apps > Boya > Storage.
Clear the cache and then clear the data.
Uninstall and reinstall the app.
If the problem persists, Kindly reach out to your admin as your account may be suspended, or kindly share a screenshot with us via WhatsApp at 0768978792 or 0758643329 for further assistance and investigation.